OK Help

Find an answer to your question

Frequently Asked Questions Your definitive guide

How can we help you?
Frequently Asked Questions Rent a car

If you have booked through our official website okmobility.com, over the counter or at our Customer Service Center, please call 902 360 636 or 971 126 880. If you have booked through an intermediary, you will need to consult with them regarding the cancellation process of your reservation.

If you have made your reservation through the official OK Mobility website and your rate allows it, you can request a cancellation through the following link https://okmobility.com/es/rent/cancel . If you have made your reservation over the counter or at our Customer Service Center, please call 971 126 880. If you have made your reservation through an intermediary, you should consult with them about the process of modifying or cancelling your reservation.

All bookings made through the OK Mobility website can be forwarded to an email. If you booked through an intermediary, please contact them to request a booking confirmation

I want to receive a booking confirmation
Compliments, concerns and questions

For all other enquiries, please contact our Customer Service Centre.

Other queries
Form submission completed
Your data has been sent successfully.

Thank you
Form submission failed
There is a problem sending the data.
Try again later