The Renter must empty the Vehicle of their personal effects. The Lessor is not responsible for any object found in the Vehicle. Notwithstanding the foregoing, any object found in the Vehicle may be sent to the Renter upon express request and in writing to customerservice@okmobility.com. In this case, the Lessor will apply a surcharge for the management of sending the objects in addition to the costs of sending them, which will be fully assumed by the Renter.
You can request information about damages after the rental ends.
If you have had an accident during the rental and want to send us the accident report and other information such as your insurance details, use the form.
If you need to report damage without requesting assistance, use the form.
Monday to Friday 09:00 - 17:00
Spain
Germany
Italy
Greece
Portugal
Malta
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EEUU
Montenegro
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Romania
Albania
Morocco
Turkey