Modification and cancellation

Some of our Stores that are located outside the airport terminal have a free shuttle service to and from the airport. Check here for information on how to find the meeting point.

If you have booked through our official okmobility.com website, over the counter or at our Customer Service Centre, have collected your vehicle and need to extend your contract, you can contact us by calling 871 055 312. Please note that contract extensions may be subject to availability and additional costs.

If you have booked with an intermediary, you must return the vehicle at the scheduled date and time and make a new booking.

If you need to extend your current rental, please contact Customer Service on (+34) 871 055 312. Please note that we can only extend contracts for bookings made through our website www.okmobility.com.

If you need to return the vehicle to a Store other than the collection Store, please contact Customer Service on 871 055 312.