#OKhelpFind an answer to your questionFrequently Asked Questions Your definitive guide
How can we help you?
Go back
Rent a car
Frequently Asked Questions:Rent a car

If the booking includes an additional driver, the second driver must have their current driving licence and ID document to hand.

Para recopilar la información más importante, ten a mano:
Licencia de conducir vigente.
El documento de identidad con el que realizaste la reserva.

Yes. If your booking is refundable, signing the contract does not interfere with possible cancellation. 

The contract will enter into force from the moment you pick up your vehicle.

You will be able to sign the rental contract from your mobile phone before arriving at the store to collect the vehicle. This option is available up to the indicated vehicle pickup time. 

To be able to sign the contract online, we must first scan and verify the required documentation (1) Valid driving licence (2) ID Document/ Passport. If your booking contains an additional driver, we will also need to add these steps before the contract is signed. 

Improving the rental vehicle collection process experience is a priority for the company. For this reason, one of the services we offer you is being able to sign your contract online. Signing the contract before arriving at the store helps to speed up the process. 

Form submission completed
Your data has been sent successfully.

Thank you
Form submission failed
There is a problem sending the data.
Try again later