During the reservation process, you will see whether the chosen destination has this option available with the Premium rate. We are extending our mobility services to offer you the best travel experience.
You can activate the service up until 12hrs before pickup. If you have not activated the service in this period, you can activate it to sign your digital contract and we can offer you the FAST Track option, priority pickup at the counter. Save time on paperwork when you pick up your rental vehicle.
If you are an OK Club member, log in and you will see the option to “Activate the service” in the details of your reservation.
If you aren’t a member of the Club yet and have already booked... Sign up! Access your booking and activate the service from OK Club.
You will receive the signed digital contract by email so that you can download or share it.
We will notify you about changes made during the activation process. Once finished, you will receive an email with your signed digital contract.
You will have a record of the activation process in OK Club on the website and app (main driver and additional driver).
This process is totally secure via certified technology. The collection and storage of information is in strict compliance with the privacy regulations. For a perfect experience, we recommend completing the process from your mobile phone.
Sign the digital contract (Activate the service) before arriving at the Store to speed up the entire paperwork process for your vehicle pickup. The process is very simple and made up of three steps: we collect your details, verify your identity and you sign the rental contract online.
The collection of your ID document, driving license and facial scan is a necessary part of the process to activate the service.
If your reservation includes an additional driver, we will also need to verify their identify document and driving license. You will receive all the instructions by email.
The Immediate Pickup option will be available up until 12hrs before your vehicle pickup. If you have not activated the service in this period, you can activate it to sign your digital contract and we can offer you the FAST Track option, priority pickup at the counter. Save time on paperwork when you pick up your rental vehicle.
The Immediate Pickup option will be available up until 12hrsbefore your vehicle pickup. If you have not activated the service in this period, you can activate it to sign your digital contract and we can offer you the FAST Track option, priority pickup at the counter. Save time on paperwork when you pick up your rental vehicle.
Head straight to the pickup area and the OK Team will complete the required process to sign the rental contract and give you the keys.
We will send you instructions to find the pickup area for your rental vehicle. If you are an OK Club member, you will have access to the instructions in the details of your booking.
If you aren’t a member of the Club yet and have already booked... Sign up! Access your booking, activate the service and download the instructions.
With the Premium rate and the Immediate Pickup service, you can modify/cancel free of charge. Don’t worry if your plans change!
Of course! The app and website offer this service. During the reservation process, you will see Immediate Pickup available for the Premium rate at different OK Mobility destinations.
Once your booking is complete, we will send you an email with details of how to activate the Immediate Pickup service through the OK Club area on the app.
If you have chosen a destination where the service is available and selected the Premium rate, we will send you the activation details by email once your booking is confirmed. We will collect your details, verify your identity and ask you to sign a digital contract. You can do this from your computer or mobile phone, from the comfort of your own home.
The activation of the service will allow you to arrive at the store and head straight to the pickup area without having to go to the counter.
If you are a member of the OK Club, access your area within the Club and you will find the “Activate service” option in the details of your reservation.
If you aren’t a member of the Club yet and have already booked... don’t worry! Sign up and activate the service.
Select the Premium rate when booking on our website or app! Once your booking is confirmed, you can enjoy the Immediate Pickup service as long as you activate it in advance.
The service includes:
Enjoy the perk of picking up your vehicle without having to go to the counter when you book the Premium* rate on our website or app. Just arrive and pick up the keys!
*Service not available for campervan reservations.
