The digital prescription will be sent to you by email or directly to a pharmacy in Spain or Germany, if requested. You will also receive a treatment sheet and a clinical report
Once the consultation is over, if you require treatment, you will receive a digital prescription, which can be sent directly to a pharmacy in Spain or Germany, if required. You will also receive a treatment sheet and a full clinical report
You will need a mobile device or tablet, on which you will receive a link to a virtual room where a doctor will be waiting
The service is available in Spanish and English
Customers who have purchased our OK Super Premium Cover can contact our Call Center to request the service. After confirming your details, an operator will contact you and put you in touch with a doctor, who will perform a consultation according to your symptoms.
Immediate medical attention, so you can avoid travelling and waiting for hours or even days, which is what you can expect from conventional processes for medical house calls or treatment at a healthcare center.
Services available:
A new option that includes total vehicle cover, roadside assistance and a telemedicine service
Yes
OK Super Premium Cover provides comprehensive cover for your vehicle, along with roadside assistance and a telemedicine service
Yes, depending on your device and cover
Sí, en función del terminal y la cobertura
Yes, if the doctor believes it is necessary
OK Mallorca Airport
OK Barcelona Airport
OK Ibiza Airport
OK Málaga Airport
OK Alicante Airport
OK Menorca Airport
OK München Airport
OK Madrid Airport
OK Seville Airport
OK Gran Canaria Airport
OK Milan - Malpensa Airport
OK Valencia Airport
OK Frankfurt Airport
OK Roma-Fiumicino Airport
OK Santiago Airport
OK Tenerife Sur Airport
OK Barcelona - Sants Station
OK Tenerife Norte Airport
OK Milan - Bergamo Airport
OK Bilbao Airport
OK Oviedo Airport
OK Barcelona Paseo de Gracia
OK Lisboa Airport
OK Hamburg Airport
OK Madrid - Atocha Station
OK Lyon Airport
OK Oporto Airport
OK Granada Airport
OK Valencia Station
OK Seville - Santa Justa Station
OK Zagreb Airport
OK Nice Airport
OK Lisboa Restauradores
OK Murcia Airport
OK Roma Termini Station
OK Zaragoza Station
OK Faro Airport
OK Istanbul Airport
OK Santander Airport
OK Catania Airport
OK Pisa Airport
OK Milano Centrale Station
OK Athens Airport
OK Alicante - Station
OK La Coruña Airport
OK Formentera Port
OK Thessaloniki Airport
OK Madrid - Chamartin Station
OK Dubrovnik Airport
OK Bordeaux Airport
OK Olbia Airport
OK Split Airport
OK Oporto Boavista
OK Zadar Airport
OK Mallorca - Poligono levante
OK Barcelona - Mas Blau
OK Zaragoza Cargo
OK Malaga-Maria Zambrano
OK Mallorca - Manacor
OK Mallorca - Asima
Customers who have taken out our Ok Super Premium Cover can contact our Telemedicine Service 24 hours a day, 365 days a year, on the following numbers:
Spain +34 919 236 588
Italy +39 0653262388
Portugal +35 1219018846
France +33 185852359
Germany +49 8944397126
Greece +30 2812220046
Croatia +38 517707269
Turkey +908503901920
By calling our Customer Service line:
Spain +34 871 055 331
Italy +39 0653262388
Portugal +35 1215551037
France +33 185852359
Germany +49 8944397126
Greece +30 2812220046
Croatia +38 517707269
Turkey +908503901920
The customer may receive a consultation by phone or video call, depending on their connectivity.
Approximately 15-30 minutes
Yes, this service is for all passengers in the vehicle that has been rented with our OK Super Premium Cover
