The duration of this type of subscription contract will be for one (1) month and will be automatically extended, upon payment of the established fee, until the maximum date indicated at the time of booking.
You decide how to move! Request a change to a higher category after the first 3 months of Next Level Subscription.
Unfortunately, a change to a lower Mobility Group is not contractually possible, although if you wish, by cancelling your current Subscription and paying the corresponding two-month penalty, you can subscribe to the lower segment.
If you wish to cancel your subscription in the penultimate month of the contract, you will only be penalised with the payment of the final monthly fee.
You can cancel your subscription reservation by paying the first monthly fee. If you cancel early and you have benefited from the one-off payment discount, the discounted amount will be prorated when calculating the penalty of a monthly fee.
Early cancellation of the contract may be requested by contacting suscripcion@okmobility.com. If such a request is not made at least fifteen (15) days before the start of the next billing period, the customer must pay the next monthly payment.
Early cancellation or return of the vehicle prior to the end of the current monthly period does not entitle the Client to a refund or deduction of any amount from the monthly payment already made.
