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Frequently Asked Questions:Subscription

Depending on the Subscription country and the payment amount, the following options will be available during the booking process: Monthly instalments financed by Instant Credit Sabadell (Spain), one-off payment, or monthly installments with a debit card.

If you select this option, you will receive an additional discount on the total amount of your Subscription payment.

All you need to do is enter your card details and continue with the booking process.

The availability of this option shall depend on the Subscription amount and the country in question.

All you need to do is enter your card details, continue with the booking process, and pay the first instalment for your Subscription.

The remaining monthly instalments shall be paid using the card details you entered during the booking process. 

This method is only available for Subscriptions in Spain.

When you select it, you will automatically be taken from the OK Mobility Subscription website to the Banco Sabadell platform.

To complete the booking, Instant Credit will ask you to fill in the required details and then assess your financing application. The process may take up to 48 hours.

Once the booking is confirmed, OK Mobility will send you a confirmation with your Subscription number.

All remaining instalments will be paid through the Instant Credit Sabadell platform.

Yes, this is compulsory. The payment must be made with a credit card when you pick up the vehicle, and the amount will depend on your subscription vehicle.

When your Subscription comes to an end, we shall refund the deposit within a maximum period of 30 days, once we have verified that the terms of the contract have been met (mileage, extras, and outstanding payments).

The amount of your Subscription payments may potentially be updated or amended during the contract. If this happens, you will be given thirty days to challenge this amendment. For more information, please consult our general terms and conditions.

The price may vary according to the Store you choose to pick up your vehicle. For example, if you choose a Store at an airport, an airport location charge will be added.

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