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Frequently Asked Questions:Club OK

The Mobility Wallet is a digital wallet where you can accumulate vehicle hire days and redeem them whenever and wherever you want.

- Flexible vouchers for different types of vehicles: small, compact, SUV or motorcycle.
- Guarantee your vehicle when you need it.
- Guarantee the price of your next rental.
- Inclusive: Premium Cover, Roadside Assistance, Excess Elimination. To take advantage of this perk, you must be an OK Club member. Sign up here https://okmobility.com/en/club 

Please note that if you take subscribe to our service, you receive free days in your Mobility Wallet. For more information about our Subscription, see: https://okmobility.com/en/help/subscription 

Each voucher may only be used on bookings with a pick up date starting seven days after purchasing the voucher.

You can cancel it from your OK Club Customer Area as long as you chose rates which include free cancellation option (Premium or Standard). 
Once you have cancelled, the mobility days you consumed will be automatically returned to you.

Of course! It's as simple as:

1. Access your OK Club Client Area.
2. Select "Mobility Wallet".
3. Fill in the fields associated with the "GIFT MOBILITY DAYS" feature.
4. Confirm the gift.
5. Both you and the person you chose will receive a confirmation message about the gift. All done! 

You can choose from four vehicle categories: Small, Motorcycle, SUV and Compact.

Vouchers cannot be used at the following destinations: Miami, Malta, Belgrade, Tivat, Podgorica, Tirana, Bucharest, Zante (Zakynthos), Heraklion, Chania, Rhodes, Marrakech, Larnaca and Paphos.

Once you have purchased the voucher, you have one year to use the mobility days that you have bought. Once that period has passed, you will no longer be able to use the mobility days and they will not be refundable.

Yes, Mobility Wallet days expire 1 year after the purchase date.

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